Know what's wrong before anyone sends a truck.
17+ years an electrician — diagnostics were my specialty. Show me the problem on a video call. I'll tell you if it's a quick fix or something that actually needs a pro.
Scroll to open the panel
Sometimes it's serious.
Most of the time, it's one of these.
Find out which before you pay $279.
Start with the pre-check.
A few questions about what's happening. If it's simple, you'll have your answer in a couple of minutes.
40% of service calls shouldn't cost $279.
For 17+ years I ran service calls as a diagnostic tech. Roughly 40% were simple — a reset, a bad bulb, a tripped GFCI. The customer still paid $99 for the truck and $180 to be told what it was.
First Look skips that. Show me the problem on video. Simple? I'll walk you through it. Real? I'll tell you exactly what's wrong — and if it needs hands on it, I'll point you to an electrician I trust. Straight answers, no truck, no upsell.
If you do need a pro, I already know the right one.
I've got electricians in every county I've known personally for years — genuinely skilled, fair pricing, no games. When your problem needs hands on it, I'll connect you with the right one.
Show me. I'll tell you.
- Pick a time and pay onlineBook a slot that suits you. Your card is charged when you book.
- Walk me through it on your phonePoint the camera at the outlet, the switch, or the breaker panel with its door open.
- Get a straight answerA safe fix you can do yourself, or a written summary you can hand to any electrician.
A straight answer in minutes.
per video consult. You talk to me directly. No call center, no upsell.
Book a consultA video consult can't test wiring or replace an in-person inspection, and I'll never ask you to take a cover off. If you see smoke or flames, call 911.